March 29-31 marked this year’s Global Service Jam (GSJam), a weekend-long journey into service design. This was the ninth consecutive year that groups around the world came together to create services based on a single ambiguous prompt. Navigate was a key supporter of the Philadelphia...

Regionally focused management consulting firm welcomes seasoned transformation consultant and executive coach to firm leadership. Navigate, a management consulting firm with offices in Wayne, PA and Philadelphia, recently promoted Kristin Reagle to principal. In this capacity, she will serve as a member of the firm’s Leadership...

We invite women golfers of all levels – from “never touched a club” to “ladies club champion” – to join us for Swing & Sip. As you’re likely aware, golf is a valuable asset in business, so learning more about the game can help you...

Regionally-focused management consulting firm adds c-level marketing leader to drive continued growth. Navigate, a management consulting firm with offices in Wayne, PA and Philadelphia, recently welcomed Heidi White as head of marketing, a newly created role reflective of the firm’s success in the market and continued...

Navigate’s Women’s Leadership Network (WLN) has an exciting year ahead! We’re hoping that you’ll join us at some of the events we’re hosting, sponsoring, and attending this year, as we pursue our mission to share unique learning opportunities, highlight individuals and businesses who are promoting...

Navigate welcomes seasoned c-level executive with deep experience in customer experience and supply chain transformation. Navigate, a management consulting firm with offices in Wayne, Pa. and Philadelphia, recently welcomed Lou Arace, a seasoned executive with chief operating and supply chain officer experience, as principal. Arace...

I recently had the opportunity to speak to The Global Service Design Network’s community in D.C. about how service design is not different from other disciplines, but rather a cross-disciplinary extension. Well-known in Europe, service design has just begun to really take hold in the...

Change Management Done Right
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