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Customer Centricity, Culture, and Corporate Strategy: A Q&A with Navigate Partner Melissa Dimitri

Customer Centricity, Culture, and Corporate Strategy: A Q&A with Navigate Partner Melissa Dimitri

by Navigate Team | Jun 7, 2022 | Customer and Brand, Navigate Updates

The Power of “Yes, and …” And Other Lessons in Fostering Customer-Centric Innovation

The Power of “Yes, and …” And Other Lessons in Fostering Customer-Centric Innovation

by Denise Parella | May 5, 2022 | Customer and Brand, Life Sciences

You Can’t Delegate Transformation: The Case for Leaders To Lead

You Can’t Delegate Transformation: The Case for Leaders To Lead

by Rob Kathol | Apr 4, 2022 | Co-Authored, Customer and Brand, Leadership, Life Sciences

Is Empathy Everything? How “Soft” Skills Drive Hard Results

Is Empathy Everything? How “Soft” Skills Drive Hard Results

by Denise Parella | Jan 21, 2022 | Customer and Brand, Leadership

Taking the Blinders Off: The Importance of Customer Journey Mapping

Taking the Blinders Off: The Importance of Customer Journey Mapping

by Denise Parella | Dec 21, 2021 | Customer and Brand

Solve for X, Not Y: How Problem Scoping Will Lead You to the Right Solution

Solve for X, Not Y: How Problem Scoping Will Lead You to the Right Solution

by Michael Padgeon | Oct 13, 2021 | Customer and Brand, Organization and Talent

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