You Can’t Delegate Transformation: The Case for Leaders To Lead by Kim Huggins | Apr 4, 2022 | Co-Authored, Customer Experience Transformation, Life Sciences
Is Empathy Everything? How “Soft” Skills Drive Hard Results by Erin Thibault | Jan 21, 2022 | Co-Authored, Customer Experience Transformation, Life Sciences
Taking the Blinders Off: The Importance of Customer Journey Mapping by Erin Thibault | Dec 21, 2021 | Co-Authored, Customer Experience Transformation, Life Sciences
Solve for X, Not Y: How Problem Scoping Will Lead You to the Right Solution by Margaret Otto | Oct 13, 2021 | Co-Authored, Customer Experience Transformation, Life Sciences, Operating Model Transformation
The Next Talent Frontier: Stop Managing Performance, Start Investing in Strengths by Lauren Black | Aug 11, 2021 | Co-Authored, Life Sciences, Operating Model Transformation
Pedal to the Metal: Accelerate Your Shift to a Patient-Centric Supply Chain by Navigate Team | Mar 22, 2021 | Co-Authored, Life Sciences, Operating Model Transformation, Supply Chain
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