POSTS BY
Denise Parella
Fill in the Blank: Tech Adoption + ______ = ROI
The Power of “Yes, and …” And Other Lessons in Fostering Customer-Centric Innovation
Is Empathy Everything? How “Soft” Skills Drive Hard Results
Taking the Blinders Off: The Importance of Customer Journey Mapping
The “Inside-Out” Approach: Winning in the Workplace Starts with Accessible Learning
Full Steam Ahead: Putting Your Organization’s Change Capability into Action
Change Never Stops: Build a Culture That Embraces It
Big Companies, Brave New Era: 5 Signs Your Organization Needs to Build Its Change Capabilities
Focus on CX: Assembling Your Flight Crew Before Takeoff
B.PHL Innovation Fest: Embracing the Innovation We Didn’t Ask for But Desperately Need
Is Your Company Stuck in The Waiting Place?
A windowsill in the corner of Navigate CEO Rob Kathol’s office serves as his bookshelf. It holds the usual assortment of professional volumes, a stack of Harvard Business Reviews, a few favorite novels… and a large pile of Dr. Seuss’ Oh! The Places You’ll Go. People...