Eileen Bartholomew
Customer Experience Delivery Leader

Eileen is both a consultative advisor and trusted confidant to her clients, helping them chart a course for success to define a direction, map out an achievable vision, and transform that vision into a reality that delivers both immediate and long-term value. Whether she’s establishing an innovation hub inside a Fortune 100 company or reinventing the service model at a leading healthcare enterprise, Eileen is at her best when ushering organizations through meaningful—yet challenging—change. During her time as a consultant and operator at firms large and small, she led strategy and operations teams for global businesses across technology, life sciences, manufacturing, and media and entertainment. 

Adept at diagnosing problems, identifying solutions, and providing executable recommendations, Eileen empowers organizations to push the envelope, facilitating smart growth and guiding companies on their journey to becoming faster, stronger, and better. One part business strategist, one part design thinker, and one part technologist, Eileen’s holistic approach to solving complex challenges is rooted in curiosity and humility and fueled by a mosaic of diverse professional experiences. She shares these experiences in writing and on the stage at local and global events like TEDx, Consumer Electronics Show (CES), and corporate retreats. 

Eileen has worked shoulder-to-shoulder with visionary startups, world-shaping impact organizations, including leadership at the XPRIZE Foundation, and several advisory firms as well as companies with household names. She also rolled up her sleeves to found and lead an organization pioneering new models of digital community development, where she partnered with the largest company in India to further its internet-for-all mission by executing product design, development, and commercialization efforts. 

Eileen was born and raised on a ranch in California where she learned the value of hard work, appreciation for everyone on a team, and love for the natural world. In her free time, you’ll find Eileen either on her yoga mat, hiking an Oregon trail, or guiding a raft through whitewater on the Rogue River.

Get to know Eileen
What inspires me:
Indoor courtyard gardens and disco balls in unexpected places
My hobbies include:
Whitewater rafting and bee keeping
My favorite destination:
It’s a tie between Mexico City and Buenos Aires
I could teach you how to:
Be self-sufficient for up to two weeks when a local disaster or emergency happens
Rule to live by:
Find out who you are and do it on purpose – Dolly Parton
My favorite candy is:
Swedish Fish

Rob Kathol

Founder & Managing Partner

Lou Arace

Chief Operating Officer

Eileen Bartholomew

Customer Experience Delivery Leader

Lauren Black

Director of Talent

Amber Chubb

Principal Consultant

Melissa Dimitri


Rebecca Feinberg

Chief People Officer

Brady Halligan

Principal Consultant

Jill Heist

Principal Consultant

Gabriela Hess

Principal Consultant

Patrick Hoban

Principal Consultant

Kim Huggins


Brian Lee


Tatsiana Martynava


Margie Otto

Principal Consultant

Jeff Summer


Adam Taicher


Erin Thibault

Principal Consultant

Marc Watrous, PhD

Strategic Advisor

Heidi White

Chief Marketing Officer