How to Successfully Implement and Realize the ROI of an HRIS

Ariel View People CareerWhile seemingly straightforward, an HRIS implementation is a significant undertaking – and should be treated as such. Rather than selecting a solution and moving directly to implementation, we suggest prioritizing upfront planning and research, as well as a post-implementation realization phase, to truly maximize the value of your investment.

Within each phase of the process – strategy, selection, implementation, realization – there are key considerations that should be made – and are often overlooked – to facilitate success both immediately and in the long term. Review our list below before you get started.

Strategy: Stop and Consider the Path Forward

Unfortunately, many companies skip this phase of an HRIS implementation altogether. Selecting a system should never be your first step. Instead, start by considering the problem: Why do you need an HRIS system? What are the business challenges you are hoping to solve and what value are you hoping to achieve in both the near and long term?

This is an opportunity to consider how you anticipate that the technology will impact your organization, outlining your current state, desired outcomes, and the barriers you may face along the way.

We believe that success is rarely possible without this phase of the process, helping you to establish a vision for the change that will guide you along the way and reduce time, cost, and headaches.

Selection: Don’t Be Sold a Solution

At the end of the day, most companies don’t select an HRIS solution, they’re sold an HRIS solution. As a result, they can’t be fully confident that the solution will meet their needs.

You must instead take an independent and objective approach as you identify potential solution providers. When evaluating your options, consider if they truly align with your business requirements. Once you select a solution, be sure to outline an implementation plan (prior to actual implementation!) and determine who will be responsible for actively managing the process to drive adoption and maximize efficiencies.

Implementation: More Than Configuration

There is more to an HRIS implementation than many companies realize. This phase involves a lot of moving parts – and a lot of things can go wrong – so take the time to set yourself up for success. Effective implementation requires careful consideration of time and budget, as well as potential risks. It also requires a robust project and change management strategy to position your stakeholders for success now and over time.

If you’re using a system integrator to manage your implementation, allow them to focus solely on implementing the solution per the business requirements. Finding a partner like Navigate, who can work with you to establish and execute a change management strategy and organizational readiness plan, can help to ensure a seamless transition and enable successful adoption of the new system. Additionally, a partner like Navigate can also provide the necessary project management rigor to hold both the system integrator and business accountable to key implementation milestones, deliverables, and budget.

Realization: Implementation is Not the End

Implementation of your HRIS solution is not the end of the road – you don’t want to just use your system, you want to maximize what it can do for you. To drive value, you need to support and enable the success of your stakeholders. This may require additional training, ongoing communications and user engagement, and making adjustments to the system based on end user feedback.

You also need a framework in place to measure and track overall value and any gained efficiencies and benefits. If your organization has already implemented a system and you recognize that you may need help optimizing the implementation or measuring the benefits, it’s not too late. Post-deployment support can have a significant impact on the value you reap from your HRIS solution, driving strategic decision making through deep analytics and reporting, reducing redundancies, and enabling your users to be more efficient and effective.

Navigate’s proprietary HRIS Solution Framework provides comprehensive and holistic support throughout each phase of an HRIS implementation, with a focus on ROI. To learn more, please reach out to me via email ([email protected]) or phone (484.383.0606).

Dave Driscoll, Senior Manager

Dave Driscoll


Change Management Done Right
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