05 Sep Strengths at Navigate!
Happy employees lead to happy clients, and happy employees are engaged and given the opportunity to use their strengths at work every day! At Navigate, we recently implemented the Gallup CliftonStrengths-based approach to better engage our team, share feedback, and create a common “vocabulary” to talk about talent and results – in short, maximizing the potential of our team. We are already seeing some great benefits!
I was introduced to the program back in 2007 and had the opportunity to attend Gallup-hosted trainings and sessions on employee engagement and leveraging strengths. I’ve seen the impact it has had on both people and organizations, and I was delighted to introduce the program at Navigate earlier this year.
What is CliftonStrengths?
The CliftonStrengths online talent assessment takes just one hour or less, and it helps you to discover what you naturally do best and how to develop those talents to improve your performance and overall engagement, fulfillment, and happiness. Your results reveal your five most-dominant areas of talent (from a list of 34 possible talents).
It is estimated that only one out of every 33 million people will have the exact same five strengths as you, and I am still looking for my strengths doppelganger! There is something wonderful about learning to appreciate the diversity of talent in the workplace and engaging with people that offer complementary strengths to your own.
The strengths fall into four quadrants: Strategic Thinking, Executing, Influencing, and Relationship Building. Most people’s strengths fall into two-to-three of those quadrants, but here at Navigate, we have three people with strengths in all four categories – and one whose top five are all in one category – really cool stuff!
According to Gallup:
At Navigate, we are looking forward to realizing these benefits as we continue to make strengths an active way we approach our work every day.
How We Use CliftonStrengths at Navigate
Everyone at Navigate has completed the assessment and received their results – and we’ve also shared our results with each other, so that we have a better understanding of our team members’ talents and working styles. Our team is also encouraged to share which specific strengths they want to use more, so that we can call on their talent when appropriate.
From a leadership perspective, we’re using these findings to focus on what our employees excel at, not their areas of weakness; our mentality is “good to great” instead of “bad to good.” This shift in mindset has been powerful. We’ve found that when our team members use their strengths at work – and are put in a position to excel – they are happier. As a result, they are better able to support clients and build more satisfying relationships.
We are also using the results to design our internal teams, leveraging team members with complementary talents to enable success. This has been a great way to learn more about each other and appreciate our individuality and diverse approaches.
By combining our team members’ talents with their subject matter expertise – from risk management, to Design Thinking, to process improvement, and more – we are collectively in a better position to serve our clients.
We are also working with our clients to integrate CliftonStrengths into our process. By having them complete the assessment before an engagement kickoff, we can better prepare our team to complement their strengths and to use the insights to enhance our partnership. Overall, we believe that this can lead to richer, more satisfying relationships with our clients – and what a way it is to accelerate (or is it Activate?) getting to know each other!
The Future of CliftonStrengths at Navigate
We just completed a series of workshops with Gallup-certified Strengths Coach Nick Amadio, from SEI, to help our team members truly understand how to invest in themselves and get the most out of what they naturally do best. We also plan to provide individual coaching, goal setting, and feedback sessions to help them develop and apply their strengths in the workplace.
Oh, and if you want to see strengths in action, it seems my Relator strength (as I am an SEI alum and Nick is one of my favorite people …) took over and both Navigate and I were delighted to be able to work with him again to execute this important first step in the process. Also, Nick’s Activator strength will undoubtedly be leveraged in his continued reaching out to ensure that I get back to Gallup and get my certification!
If you’re interested in learning more about Navigate’s approach to CliftonStrengths, I’d love to discuss it with you! We are truly passionate about this program. Please reach out to me at [email protected] or 484.383.0606 to chat. And, if you’re interested, here are my top five strengths: Strategic, Achiever, Responsibility, Relator, Input.