On August 9th, the United Kingdom’s Competition and Markets Authority concluded a two-year retail banking market investigation by releasing a report stating that older and larger banks are not facing enough competition for customers’ business.  This means smaller and newer banks have difficulty growing and...

Major national health insurers have been projecting losses on their Affordable Care Act (ACA) plans for 2016. In fact, earlier this month, Aetna Inc. stated that it expects losses of more than $300 million for the year and announced that the company would be re-evaluating...

Enterprise system integrations can be daunting. If you have been through a system integration, then you have likely experienced the current state assessment phase,  the RFP process, the vendor demonstrations, the down-select, the negotiations, and finally, after months of planning and resource-drain, you arrive at...

How often have you experienced the following?  An organization designs a new initiative, perhaps a new service offering, technology platform, process change, or reorganization.  Sponsors, project leads, team resources, and funding are allotted.  The initiative is given a defined scope and implementation timeline.  The project...

It’s common knowledge that a well-defined Project Management Office (PMO) backed by strong leadership helps ensure the success of a key business initiative.  While not every program requires a PMO, the more complex business transformations do, and among these are merger integrations. It is one thing...

How often have you experienced the following? An organization designs a new initiative, perhaps a new service offering, technology platform, process change, or reorganization. Sponsors, project leads, team resources, and funding are allotted. The initiative is given a defined scope and implementation timeline. The project...

Last month, long-time Eriez Manufacturing CEO Chet Giermak passed away at the age of 87. If you don’t know who he is, I encourage you to learn more here. We live in an age of the celebrity CEO, where it seems everyone wants a blog, tv...

It’s that time of year again; 64 collegiate teams from across the country battle it out to claim the prize of the best NCAA basketball team for the year. Countless upsets will come from schools few have ever heard of, stars will be made and...

As a company embarks on a new initiative that will require a significant behavior change, its leadership team frequently looks to change management professionals - often consultants - to help them through the transition. These consultants typically come with a robust toolkit of methodology, tools,...

In the fast-paced world of business, things are always changing and new trends emerging. An Inc.com article from earlier this year highlighted some of the current styles and approaches that innovative leaders are using to drive collaboration and success in their companies. Interestingly, we at...

Change Management Done Right
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