“In theory, there is no difference between theory and practice. In practice, there is.” – Yogi Berra A few weeks ago, I represented Navigate and sat shoulder-to-shoulder with thought-leaders and doers from IDEO, Thomas Jefferson University, Think Company, and EIR Healthcare at the Healthcare By Design...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]It’s true, strictly speaking, that our clients are leaders of some of the region’s largest companies. But their leadership roles aren’t what define them. What does define them – in our view – is their commitment to transformational...

Gaining executive buy-in for new initiatives can be difficult but leveraging the power of good storytelling can help. Think about it: if you can sell the story of your idea to key decision makers – a story that focuses on what matters to them –...

As we approached Philly Tech Week, I found myself trying to decide which version of the song “Walk This Way” I preferred: Aerosmith or Run DMC? Our Introduced session focused on driving meaningful business transformation through human-centered design and featured our partner, Devetta James, SVP...

March 29-31 marked this year’s Global Service Jam (GSJam), a weekend-long journey into service design. This was the ninth consecutive year that groups around the world came together to create services based on a single ambiguous prompt. Navigate was a key supporter of the Philadelphia...

Initiating a transformation is an exciting, or anxiety-inducing, prospect for any organization. In my experience, if you approach change from an internal lens, with a focus on employees, you can leverage that organizational core to build outward based on a strong foundation. Of course, many organizations...

We recently had the opportunity to participate in Widener University’s Innovation Series and present at the Digital Process & Product Conference. Well attended by executives focused on IT, innovation, operations, digitalization, business process management, and transformation, the conference explored the impact of digital technologies and...

Change Management Done Right
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