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POSTS BY

Erin Thibault
Is Empathy Everything? How “Soft” Skills Drive Hard Results

Is Empathy Everything? How “Soft” Skills Drive Hard Results

Co-Authored, Customer Experience Transformation, Life Sciences

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Taking the Blinders Off: The Importance of Customer Journey Mapping

Taking the Blinders Off: The Importance of Customer Journey Mapping

Co-Authored, Customer Experience Transformation, Life Sciences

read more

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Another One Joins the Flock!

We are pleased to announce Melissa Dimitri as Navigate’s newest Partner. For more on Melissa, check out her Q&A.

Learn More