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POSTS BY

Brady Halligan
The Power of “Yes, and …” And Other Lessons in Fostering Customer-Centric Innovation

The Power of “Yes, and …” And Other Lessons in Fostering Customer-Centric Innovation

Customer and Brand, Life Sciences

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Is Empathy Everything? How “Soft” Skills Drive Hard Results

Is Empathy Everything? How “Soft” Skills Drive Hard Results

Customer and Brand, Leadership

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Taking the Blinders Off: The Importance of Customer Journey Mapping

Taking the Blinders Off: The Importance of Customer Journey Mapping

Customer and Brand

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Focus on CX: Assembling Your Flight Crew Before Takeoff

Focus on CX: Assembling Your Flight Crew Before Takeoff

Customer and Brand, Life Sciences

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B.PHL Innovation Fest: Embracing the Innovation We Didn’t Ask for But Desperately Need

B.PHL Innovation Fest: Embracing the Innovation We Didn’t Ask for But Desperately Need

Leadership

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