Project Management

Project Management

Project management is embedded in everything we do. Whether implementing a technology initiative, overseeing a post-merger integration, or rescuing an existing project that is not meeting expectations, project management is how Navigate turns a plan into a successful reality.

Our experienced project managers assist with prioritizing existing or potential initiatives, manage the delivery of projects from beginning to end across all project participants, ensure initiatives are completed on time and within budget, and communicate with stakeholders to gather feedback and secure their commitment as needed.

Whether a client has an existing PMO structure that needs additional resources, or if the organization requires a fresh, hands-on team, Navigate is flexible in its delivery.

Navigate Success Story

Internal Product Re-Launch for a Large Media Entertainment Company

BUSINESS PROBLEM

For our Fortune 500 media client, keeping internal employees informed of the latest offerings is critical to driving a consistently excellent customer experience.  After a routine site visit, a senior executive observed confusion amongst its frontline staff regarding the company’s recent and biggest product innovation.

SOLUTION

Navigate worked with the client to provide project and change management support to execute a detailed project plan for an internal product re-launch campaign and training, including coordination with 7 cross-functional client teams, field offices, and senior leadership; develop and deploy an internal product re-launch campaign including launch event at 17 locations; align communications and product re-launch event day timelines across the corporate cross-functional team and product stakeholders; execute post re-launch training plan for 60,000+ domestic and international employees; and manage incremental product deployment to ~20,000 employee homes to promote understanding and familiarity with the product’s capabilities.

OUTCOME

Through Navigate’s efforts, the client achieved a successful product re-launch and “Awareness Day” within 6 weeks of team mobilization; improved employees’ knowledge and ability to translate product information for the customer by centralizing, standardizing and promoting the service offering and product information for sales agents; development of detailed metrics to track and report training completion as well as employee participation in the in-home service installation program; aggregated post launch market data to assess sales and customer call-in rates and evaluate long-term marketplace performance.

Does Your Organization:

  • Have a prioritized project that requires special attention to meet the planned timeline and budget
  • Have a small project staff or one with minimal project management expertise
  • Have many projects underway requiring motivated project managers to keep things on track

What You Can Expect from Navigate:

  • A flexible project management solution designed to meet your specific needs and culture – not an established model that is applied to every client
  • Experienced project managers who drive results, take ownership, and mobilize stakeholders across the company
  • Process improvement that reduces burden on internal project resources
  • Change management tactics to ensure project success
  • A support structure built to match your specific needs, whether as its own team or supplementing your existing project team
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Change Management Done Right
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